Help and Support
Having trouble logging in?
Authentication is completed via Alberta.ca. For support, please refer to these guides:
For direct assistance, visit:
Alberta.ca Account SupportFAQ
I can't see all of my courses on my Dashboard. Where are they?
If a course is missing from your Dashboard, try these steps:
- Check your view filter
At the top of your Dashboard, open the dropdown menu (options include All, In progress, Future, Past, and Removed from view). Select All to show every course you are enrolled in. - Restore hidden courses
If you removed a course from view, switch the dropdown to Removed from view. Find the course, click the three-dot menu beside it, and choose Restore to view.
Support
For more information, email the PRC Training Team or click below for support.
PRC Learning Portal Support